patient-calling-hospital-billing-questions

Patient Billing

Due to the recent cyberattack, all of our billing systems are currently down. We are working diligently with Change Healthcare to have these systems back up and running as soon as possible. Please call the service center back in a week and we should be able to assist you.

ASPA will send you a bill for our professional anesthesia services, which will be separate from any hospital charges. As a courtesy, we will submit a claim to your insurance carrier on your behalf.

Pay Your Bill

We are transitioning to a new billing company. Based on your Date of Service (DOS), please contact the appropriate company:

Procedure Date of Service BEFORE 5/1/2022: Contact Halo at
1-888-362-4635

Procedure Date of Service ON/AFTER 5/1/2022: Contact Change Healthcare
To pay your bill online, Click Here
Email Change Healthcare: Click Here
Call Change Healthcare: 1-877-746-7090
Change Healthcare Website: changehealthcare.com

Specialized Anesthesia Services

Here are just a few of the specialized anesthesia services we provide

Bariatric Surgery
Cardiovascular Surgery
Obstetrics
Outpatient Surgery
Sinus Surgery and ENT Procedures
Spine Surgical Procedures
Total Joint Replacement

anesthesiologist with patient

Anesthesia and You

Here you’ll find answers to the most frequently asked questions about anesthesia as well as some basic information about what to expect before, during, and after your procedure.

Informational Video

If you will be undergoing surgery at Christiana Care, you may watch the following informational video.

Financial Hardship

Anesthesia Services, PA provides it’s Financial Assistance program for qualifying patients that meet our Financial Hardship Guidelines.

Learn More

patient asking a question to doctor

Got Questions?

Our practice focuses on providing the highest quality of care for our patients above all else.
We’re here help you find answers to your most frequently asked questions about anesthesia as well as give you some basic information about what to expect before, during and after your procedure.

If you can’t find the information you’re looking for on our site, click the contact button below.

contact us

Financial Hardship

Anesthesia Services, PA provides it’s Financial Assistance program for qualifying patients that meet our Financial Hardship Guidelines.
Learn More

Got Questions?

Our practice focuses on providing the highest quality of care for our patients above all else.
We’re here help you find answers to your most frequently asked questions about anesthesia as well as give you some basic information about what to expect before, during and after your procedure.

If you can’t find the information you’re looking for on our site, you can always CONTACT US

Anesthesia and You

Here you’ll find answers to the most frequently asked questions about anesthesia as well as some basic information about what to expect before, during, and after your procedure.

Additionally, if you will be undergoing surgery at Christiana Care, watch the following informational video.

Anesthesia & You
Handout

Specialized Anesthesia Services

Download the brochures below to learn more about our specialized anesthesia services

Bariatric Surgery
Cardiovascular Surgery
Obstetrics
Outpatient Surgery
Sinus Surgery and ENT Procedures
Spine Surgical Procedures
Total Joint Replacement

Patient Billing

ASPA will send you a bill for our professional anesthesia services, which will be separate from any hospital charges. As a courtesy, we will submit a claim to your insurance carrier on your behalf.
• Pay Your Bill: To pay a bill online, please sign in to our Quick Pay Portal.
Questions about billing?

Patient Billing

Financial Hardship

For more information on our Financial Assistance program, or if you would like to view our Financial Hardship Guidelines or download a Financial Assistance Application, please click here.

It is the policy of our practice to request financial documentation before considering an adjustment of any charges on an account.
Financial Assistance Application for Patients

Please enclose the appropriate documentation with your application as follows:

  • Your last federal tax return (including W-2 forms)
  • Your most current pay check stub showing your gross income
  • Copies of social security check, unemployment check or any other income source
  • Family size and number of dependents in household

An adjustment will not be applied to any account for services until this information is received. Please return the completed application and documentation requested as soon as possible to the following address:

Anesthesia Services, PA
2 Reads Way, Ste 201
New Castle, DE 19720

We will then review the information and notify you of our determination. If you have any questions regarding the Financial Hardship Application or process, please contact us at 1-855-792-2772.
Sincerely,

Customer Service Department
ANESTHESIA SERVICES, P.A.

ASPA